Welcome! My name is Chris – and I’m a civil servant.
A career civil servant with over 27 years working for the City of New York. I worked my way up through the ranks from entry level (although my initial position was not an “entry-level” job), supervisor, and up several levels of management.
I could speak on my particular job – I am a Radio Repair Mechanic derivative by trade – but as a hiring manager and leader I find that I get many questions related to hiring processes, promotional activities, union & management relations, as well as pay structures and philosophies.
I can’t say I am an expert in the civil service hiring or labor relations process; I can only report that the knowledge I gained is from the school of hard knocks. I am not trained in human resources, labor law, or psychology. I will try to validate my explanations and, hopefully, have participation and input from the acquaintances and friendships I’ve made and retained through my career.
My reasoning for starting this blog is that it is difficult to find someone who can explain the procedures in plain language or give real friendly guidance on what to expect or, perhaps, who is the intended candidate for a job. There is the difference between the civil service titles and the actual working title you may have. Perhaps you accepted a job and found that you were hired “provisionally” and don’t quite know what that means. Maybe you took a test and wonder if and/or when you may be called for a job.
I have worked for three agencies in NYC during my tenure and, as of this writing, still work for the city. I recently took a new job within another agency and have support staff who were hired provisionally before I got there. I advised them that need to take and pass a test to keep their job – maybe keep their job. It depends on if they pass, their list number, and if the agency calls the list. They didn’t quite understand this until I explained it to them in detail.
But – working for the city has significant benefits. Job security – especially once you pass a test and become “permanent”. It’s still a place where you can still earn a pension. Have access to 457 plans, 401k plans, medical, dental, life insurance plans. Lots of stuff. Especially when the corporate world has beaten you down and you want some stability and benefits.
I will mainly discuss CIVILIAN positions; most people are familiar with the uniformed jobs like NYPD Police Officer, FDNY Firefighters, Paramedics, and EMT’s, DOC Corrections Officer, etc. and they have their own rules, unions, coverage plans, and there are many sites that discuss these – from rant sites to NYC sanctioned or supported sites. For here, I’m talking Radio Repair Mechanics, Stockworkers, Auto Mechanics, 220 workers, general “Citywide Contract” employees.
I’ll include links to helpful sites, including ones where I may receive compensation that will help support this blog and others where I do not. Sites where jobs may be posted, others where more information can be found. Although my experience is mainly within the confines of the City of New York, I have other family members who work in the civil service community in local government, where many similarities exist, and I will include help in those areas where I can.
Good luck in your journey to nail that “city job” and let’s get you set up so you can win at the game.
Questions and Comments welcomed below.
Hi Chris. I very recently applied for a position in NYC TLC (taxi limo commission). There was no mention of a required exam and just a short questionaire for min qualifications, resume and cover letter. The position is listed:
Business Title:Radio Room Operator
Civil Service Title: Operations Communication Speci(alist)
Title Code: 20271
Title Classification: Competitive
Job Category: Public Safety, Inspections, & Enforcement
I have had no luck finding any exam that remotely relates to this job listing. Is it likely provisional, and might there be a related fallback exam?
Hi Randall,
It took a little bit, but I found it on NYC Open Data and searched for “communications operations”. It also popped up when I searched “20271”.
According to Open Data it looks like it’s covered under DC37, although I don’t find it in the Citywide Contract. But, the written contract hasn’t been updated in ages although it’s still the baseline collective bargaining contract.
I couldn’t find any actual open competitive or promotional test either, but it seems they had a QIE exam for it in January 2018. This was probably to trim the provisional list down.
So, what to do…
I don’t see any fallback title nor are there any upcoming exams for it this year. And, as you found, nothing scheduled before. I would think unless there’s a number of people in this title there probably won’t be an exam next year either.
If there is an exam it might end up as an education and experience exam, but that would be my speculation.
If you’re good with taking the job as a provisional I would say go for it, and keep an eye out for similar exams. I would also ask during any interview or hiring process about permanent status, if appropriate. Especially if you’re dealing with their HR group. There doesn’t seem to be a fallback or a promotional from that title and looking at this posting from the Department of Corrections under the minimum qualifications it seems that it falls in line with dispatcher, media coordinator, or similar types of careers. But, it wouldn’t be unusual to have a different business title from a civil service title. So Principal Administrative Aide (PAA), Staff Analyst, or Associate Public Information Specialist might be titles that could be used as a permanent status (depending on your experience and being flexible with how you describe your experience (see this). You’d have to get buy in from HR and the boss(es) to keep you as permanent and to use a different civil service title. The job description would have to be close to what you’re doing or flexible enough so as not to be perceived as “working out of title”.
I hope this helps and good luck! – Chris